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Date: Mon, 20 Dec 2021 10:23:49 +0000
To: office@ack.uk.com
From: Westminster City Council <donotreply@westminster.gov.uk>
Subject: Reply for enquiry 5010693
Message-ID: <4nrpuOKicmBTzXdmcRemh8vv2WWLziP2ALo214pIuwE@insight.myringgo.com>
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 Content preview:  THIS IS AN AUTOMATED MESSAGE - PLEASE DO NOT REPLY TO IT You
    have a new secure message from RingGo Customer Care waiting for you at https://www.myringgo.co.uk.
    A copy of this message is below. In order to respond and view online follow
    the instructions below:- 
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<p><span style=3D"font-family: arial,helvetica,sans-serif; font-size: small=
;"><strong>THIS IS AN AUTOMATED MESSAGE - PLEASE DO NOT REPLY TO IT</strong=
><br>
<br>
</span><span style=3D"font-family: arial, helvetica, sans-serif; font-size:=
 small;">You have a new secure message from RingGo Customer Care waiting fo=
r you at
</span><a style=3D"font-family: arial, helvetica, sans-serif; font-size: sm=
all;" href=3D"https://www.myringgo.co.uk">https://www.myringgo.co.uk</a><sp=
an style=3D"font-family: arial, helvetica, sans-serif; font-size: small;">.=
</span></p>
<p><span style=3D"font-family: arial, helvetica, sans-serif; font-size: sma=
ll;">A copy of this message is below. In order to respond and view online f=
ollow the instructions below:-</span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<pre id=3D"comment_text_5" class=3D"bz_comment_text"><span style=3D"font-fa=
mily: arial, helvetica, sans-serif; font-size: small;"><span>Dear Tom Nicol=
,<br><br>Thank you for your correspondence, unfortunately i am unable to se=
e a second payment on our system and would be grateful if you could offer a=
dditional information regarding booking your parking session/s and payments=
 on the 15th  December 2021.<br><br>Kind regards,
Kathryn on behalf of  the RingGo Customer Care Team
To assist you further in the future please be aware that you can access the=
 myRingGo Help Centre to answer your questions by clicking 'Help' towards t=
he top of the page.
Using a smartphone? - Why not install our RingGo app to your iPhone, Androi=
d, Windows Phone or Firefox device? Parking is even quicker and easier this=
 way! More details at www.myRingGo.com/apps.</span></span></pre>
<p><span style=3D"font-family: arial, helvetica, sans-serif; font-size: sma=
ll;"><br>
<br>
</span><span style=3D"font-family: arial, helvetica, sans-serif; font-size:=
 small;">Your enquiry reference number is 5010693.<br>
<br>
</span><span style=3D"font-family: arial, helvetica, sans-serif; font-size:=
 small;">You can view our response by following these simple instructions:&=
nbsp;</span></p>
<ul>
<li><span style=3D"font-family: arial, helvetica, sans-serif; font-size: sm=
all;">Click on the following link&nbsp;<a href=3D"https://www.myringgo.co.u=
k/enquiries">https://www.myringgo.co.uk/enquiries</a> and login to your Rin=
gGo account.</span></li></ul>
<ul>
<li><span style=3D"font-family: arial, helvetica, sans-serif; font-size: sm=
all;">From here, you are able to view all Open and Closed enquiries raise w=
ithin the last three months. To view our responses and reply (if required),=
 simply click the 'Edit' (pencil and
 pad) icon to the far right of the relevant enquiry ID shown above.&nbsp;</=
span></li></ul>
<p><span style=3D"font-family: arial, helvetica, sans-serif; font-size: sma=
ll;">Alternatively, you can access your enquiry through the Help Centre (cl=
ick &#8216;Help&#8217; in the top right corner of all myRingGo pages) by se=
lecting the 'Enquiries' tab below the &#8216;Help Centre&#8217;
 heading.<br>
</span></p>
<p><span style=3D"font-family: arial, helvetica, sans-serif; font-size: sma=
ll;"></p>
<p><strong>Mobile Apps</strong><br>
If you've got an iPhone, Android, Blackberry 10, Windows Phone or Firefox d=
evice, you can pay for RingGo with our mobile apps. Check out their benefit=
s and download them
<a href=3D"https://www.myringgo.com/apps">here</a>.</p>
</span>
<p></p>
<p><strong style=3D"font-family: arial, helvetica, sans-serif; font-size: s=
mall;">Online - PC and Mobile Internet</strong></p>
<p><span style=3D"font-family: arial, helvetica, sans-serif; font-size: sma=
ll;">Did you know that at all RingGo sites, you can pay for and even extend=
 your parking online?&nbsp; Bookmark the
<a href=3D"https://www.myringgo.co.uk">RingGo</a> site now to your PC or mo=
bile phone browser. If you&#8217;re running late (and the place you are par=
king allows extensions) just extend your parking session online.<br>
<br>
</span><strong style=3D"font-family: arial, helvetica, sans-serif; font-siz=
e: small;">Park by Text</strong></p>
<p><span style=3D"font-family: arial, helvetica, sans-serif; font-size: sma=
ll;">You can also reduce time and effort by parking by text message. For mo=
re details on how to use the simple wording, view our
<a href=3D"https://www.myringgo.co.uk/texttopark">Text To Park</a> page.<br=
>
<br>
To change any of your account details including your vehicles, payment card=
 and address settings, access your RingGo account.<br>
<br>
<br>
Kind Regards,<br>
<br>
The RingGo Customer Care Team<br>
<br>
For questions about your transaction, please visit <a href=3D"https://www.m=
yringgo.co.uk/help">
https://www.myringgo.co.uk/help</a> to search our knowledge base. To adjust=
 your notification settings login to your account at
<a href=3D"https://www.myringgo.co.uk">https://www.myringgo.co.uk</a> and c=
hoose Accounts &gt; Settings.<br>
<br>
Follow us on Twitter @RingGo_Parking</span></p>
<br>
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<b>COVID-19 VACCINATIONS AND TESTING</b><br>
<br>
Testing is the most effective way to control the spread of coronavirus. For=
 information on how to get tested, testing sites, and more visit: www.westm=
inster.gov.uk/covid-19-testing
<br>
<br>
The COVID-19 vaccine has been proven to be safe and effective at protecting=
 people against serious illness from coronavirus. For information about vac=
cine centres and how to book your appointment, visit: www.westminster.gov.u=
k/vaccinations
<br>
<br>
In addition to regular testing and getting vaccinated, the most important t=
hing we can all do is remember: Hands, Face, Space, Fresh air.<br>
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<b>FREE EARLY EDUCATION AND CHILDCARE</b><br>
<br>
15 hours of free early education and childcare is available for all 3 and 4=
 year olds for up to 38 weeks per year, with an extended entitlement of 30 =
hours where eligible.<br>
<br>
Funded early education and childcare places are also available for 2 year o=
lds, with up to 15 hours of free education for those eligible.<br>
<br>
Find out more at: https://bit.ly/wccfis<br>
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www.westminster.gov.uk<br>
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rotected from disclosure.<br>
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ase telephone Westminster City Council immediately on receipt.<br>
You should not disclose the contents to any other person or take copies.<br=
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