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Date: Fri, 09 Apr 2021 14:01:52 +0100
From: "Marshall Motor Group" <open@marshall.co.uk>
To: <miles@ack.uk.com>
Subject: Important Customer Notice from our CEO
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Content preview: Update on our business operations from 12 April 2021. To view
this full email in your browser, please visit: https://mbmail.mbadvertising.co.uk/v/36994/55688202/email.html?k=5gaWsj9nwQHr1_x1RTe5ouTeLfwrf30IqG5WI6cz2C4
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Update on our business operations from 12 April 2021.
To view this full email in your browser, please visit:
https://mbmail.mbadvertising.co.uk/v/36994/55688202/email.html?k=5gaWsj9nwQHr1_x1RTe5ouTeLfwrf30IqG5WI6cz2C4
Marshall Motor Group
Airport House, The Airport, Cambridge, CB5 8RY.
Company Registration Number: 295579
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<td align="center" bgcolor="#f0f0f0" class="mob-hide-mb-1989" style="background-color:rgb(240,240,240); padding:5px 0px" valign="top"><span style="color:#000000"><span style="
font-family:Arial, Helvetica, sans-serif"><span style="font-size:10px">Update on our business operations from 12 April 2021.</span></span></span></td>
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<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:14px; line-height:16px"><b>In accordance with the latest Government guidance, I am delighted to announce that all sales, service, parts and
bodyshop departments across Marshall Motor Group retailers will <span style="text-decoration:underline">FULLY REOPEN</span> effective Monday 12 April 2021. </b></p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">As always, the safety of our customers, suppliers and colleagues are at the heart of our reopening plans. With over
30 million people now vaccinated in the UK, we are excited to open our doors and once again, welcome visitors to our showrooms under social distancing guidelines.</p>
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<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">From Monday 12 April 2021, all Marshall showrooms will be FULLY OPEN including <b><span
style="color:#7E266C">test drives and physical sales appointments. </span></b></p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">Our sales teams are available in person (and digitally) to assist you and handle all aspects of purchasing a new
or used car, bike or commercial vehicle. </p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">To see our sales video on how we protect our customers please <b><a
href="https://mbmail.mbadvertising.co.uk/ch/36994/2966f3/2957187/N4vQkA6GGkJFdvkz0hPyJhlM_RYEW5FvBbD79Xzt.html" style="text-decoration: none;color: #5d5e5a;" title="Sales Video"><span style="text-decoration:underline">click here.</span></a></b></p>
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<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px"><b><span style="color:#7F266C">Sales Private Appointments/Visits </span></b><br>
Please endeavour to book your sales appointment in advance to minimise social contact. </p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px"><b><span style="color:#7F266C">Test Drives </span></b><br>
Test drives are now available. Rest assured, all vehicles are sanitised between test drives for your safety. </p>
<p class="bodycopy-mb-1989" style="color:#7F266C; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px"><b>WE ARE ALSO AVAILABLE DIGITALLY TO HANDLE YOUR ENQUIRIES OR BY TELEPHONE. </b></p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">• Digital Appointments - Phone, Email & Live Chat<br>
• Video/Zoom Call Appointments<br>
• Reserve Online for £99<br>
• 14 Day Money Back Guarantee on Used Cars^<br>
• Click & Collect<br>
• Home Delivery Services Available<br>
• Contactless Experience & Purchase</p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">You can reserve a used vehicle online for £99, value your part exchange and organise finance from the comfort of
your home.</p>
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<p class="bodycopy-mb-1989" style="color:#F18801; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px"><b>Our aftersales operations are FULLY OPEN for all your service, repair, MOT and bodyshop requirements. </b></p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">Our contactless handover, vehicle sanitisation, personal and vehicle protective equipment and social distancing
measures remain in place to ensure we continue to operate in accordance with COVID-19 secure guidelines. </p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">To see our aftersales video on how we protect our customers please <a
href="https://mbmail.mbadvertising.co.uk/ch/36994/2966f3/2957188/N4vQkA6GGkJFdvkz0hPyXopYkJSG13O7rwv71EwD.html" style="text-decoration: none;color: #5d5e5a;" title="Aftersales Videos"><b><span style="text-decoration:underline">click
here.</span></b></a></p>
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<td align="center" valign="top"><a href="https://mbmail.mbadvertising.co.uk/ch/36994/2966f3/2957188/N4vQkA6GGkJFdvkz0hPyXopYkJSG13O7rwv71EwD-1.html" title="Aftersales Videos"><img alt="" border="0" class="full-width-pro-mb-1989"
height="234" src="https://cdn-au.mailsnd.com/49963/L7DYdB95CHYjhe347oTqqmoW2qv9DP46czoluARmSZ4/3313743.gif" style="display:block" width="450"></a></td>
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<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">We will continue to offer timed appointments to minimise social contact, plus give booking priority to verified
NHS staff and key workers</p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px"><b><span style="color:#F18701">Trade Parts </span></b><br>
Our Trade Parts operations are fully open.</p>
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<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px"><b>Face Coverings </b><br>
The wearing of a face covering for sales, aftersales and parts customers attending the business by appointment is mandatory (as well as our colleagues). For more details and exemptions see <a
href="https://mbmail.mbadvertising.co.uk/ch/36994/2966f3/2957189/N4vQkA6GGkJFdvkz0hPyqivrErDBOvRQfvmLfs2b.html" >https://www.gov.uk/coronavirus</a> </p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">Unfortunately, due to restrictions, we will not be able to offer refreshments during your visit. </p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px"><img alt="" class="full-width-mb-1989" height="2"
src="https://cdn-au.mailsnd.com/49963/VGviMfcNgBf9A9YIMzj582UMOxb6US1Qas6d4usVJwI/3313732.gif" style="display:block" width="450"></p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">For over 111 years, we at Marshall have been putting our customers and our colleagues above all else and we can’t
wait to see you from the 12 April onwards. </p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">And finally, and most importantly, look after yourselves and your loved ones.</p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">Best wishes</p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px"><img alt="" border="0" height="53"
src="https://cdn-au.mailsnd.com/49963/Ougnh1HC5GX-zOgREbwcBdOKeKx_8jOfsOUc6WFd1oo/3313734.gif" style="display:block" width="133"></p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px">Daksh Gupta<br>
Chief Executive<br>
Marshall Motor Holdings plc</p>
<p class="bodycopy-mb-1989" style="color:#5d5e5a; font-family:arial,helvetica,sans-serif; font-size:12px; line-height:14px"><b>Stay safe. Stay positive. Stay Marshall.</b></p>
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<p class="smallprint-mb-1989" style="color:#000000; font-family:arial,helvetica,sans-serif; font-size:10px; line-height:12px">^Terms & Conditions apply. See <a
href="https://mbmail.mbadvertising.co.uk/ch/36994/2966f3/2957081/N4vQkA6GGkJFdvkz0hPyNKEgFuAIknBz60sb40Dw.html" >https://www.marshall.co.uk/site/money-back-guarantee/</a></p>
<p class="smallprint-mb-1989" style="color:#000000; font-family:arial,helvetica,sans-serif; font-size:10px; line-height:12px"><b>Marshall Motor Group Limited </b><br>
Registered in England No. 295579. Registered office: Airport House, The Airport, Cambridge CB5 8RY. Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority.</p>
<p class="smallprint-mb-1989" style="color:#000000; font-family:arial,helvetica,sans-serif; font-size:10px; line-height:12px"><b>Arranging finance Marshall Motor Group Limited is a credit-broker not a lender. </b>We may receive a finance
commission from the lender for arranging finance for you. For further information on our commission arrangements please read our <b>Finance Commission Disclosure Statement</b> <a
href="https://mbmail.mbadvertising.co.uk/ch/36994/2966f3/2957149/N4vQkA6GGkJFdvkz0hPyYHFOFf_hxXSu7ggWDfQ..html" >https://www.marshall.co.uk/fcds</a></p>
<p class="smallprint-mb-1989" style="color:#000000; font-family:arial,helvetica,sans-serif; font-size:10px; line-height:12px">Marshall Motor Group Limited is not independent as we have pre-arranged contractual relationships with our lenders.
We can introduce you to a limited number of lenders and finance products to assist you with your vehicle purchase. We act as agent of the lender, both when making this introduction and in the transaction. Our main relationships include the brand finance
provider, Santander Consumer (UK) plc and Evolution Funding Ltd. We do not conduct a market appraisal and we do not choose from a panel of lenders. We will only submit a finance application to a prospective lender with your consent and the information you
provide to us must be accurate The lender will carry out an affordability assessment and a credit check before making an offer of finance to you. Each finance application will leave a footprint on your credit file. Finance is never guaranteed and is always
subject to status and affordability. Terms and conditions apply. We will provide you with information but we do not offer financial advice as we are not financial advisers and we do not make recommendations on any financial product. We operate a
non-advised sales process. Please read all terms and conditions and other documentation that we provide to you carefully in order to decide whether what is being offered is suitable and meets your needs. You must be a UK resident and over 18.</p>
<p class="smallprint-mb-1989" style="color:#000000; font-family:arial,helvetica,sans-serif; font-size:10px; line-height:12px">To understand how we use and process your data please see our <b>Privacy Notice</b> see <a
href="https://mbmail.mbadvertising.co.uk/ch/36994/2966f3/2807511/N4vQkA6GGkJFdvkz0hPyDrn76mpx4EevDB1fI0N4.html" title="Privacy Notice">https://www.marshall.co.uk/privacy-notice/ </a></p>
<p class="smallprint-mb-1989" style="color:#000000; font-family:arial,helvetica,sans-serif; font-size:10px; line-height:12px">You are receiving this email because you opted in to receive information from Marshall Motor Group either via our
website, in one of our showrooms or when you purchased your vehicle. If you no longer wish to receive email communications from us you can unsubscribe below.</p>
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