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Subject: Advanced360 Customer News
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Tips from tech support, product updates and more
To view this email online, paste this link into your browser:
https://t.e2ma.net/message/acglnh/6gpoet
The Standard in Fire Systems
Welcome to our November newsletter for
Advanced360 customers
You are receiving this email because you have an Advanced360 account.=C2=A0=
If you no longer wish to receive communications of this type, please unsub=
scribe. (https://t.e2ma.net/click/acglnh/6gpoet/enjqf1b)
(https://t.e2ma.net/click/acglnh/6gpoet/ufkqf1b)
We've moved to new state-of-the-art headquarters in Newcastle upon Tyne
Our relocation from four sites in Cramlington, Northumberland to one 48,000=
sq. ft. base in Balliol Business Park, Newcastle, marks the start of an im=
portant new phase in our growth.
The new headquarters will deliver the infrastructure and space we need and =
make an enormous difference to our operations - bringing our office and ope=
rations staff under one roof, improving efficiency and supporting the techn=
ology we need to manage a manufacturing, R&D and commercial network across =
five continents. =C2=A0
Included in the new headquarters is a fantastic new training facility - if =
you're a distributor, you can come and see for yourself when you book a tra=
ining course (https://t.e2ma.net/click/acglnh/6gpoet/a8kqf1b).=C2=A0 Traini=
ng is available on a first come, first served basis. =C2=A0
Our new address is:
The Bridges, Balliol Business Park, Newcastle upon Tyne NE12 8EW
Telephone: +44 (0)845 894 7000
Find us here (https://t.e2ma.net/click/acglnh/6gpoet/q0lqf1b).=C2=A0 Please=
note that our old phone number will remain active for the next 6 months. =
=C2=A0
(https://t.e2ma.net/click/acglnh/6gpoet/6smqf1b)
(https://t.e2ma.net/click/acglnh/6gpoet/mlnqf1b)
How to get support
To raise a support request on the Advanced360 portal, simply click on the O=
pen/View Support Tickets tile on the home screen (https://t.e2ma.net/click/=
acglnh/6gpoet/2doqf1b).=C2=A0 You'll be directed to a page where you can se=
e any open support tickets you've already raised. =C2=A0
(https://t.e2ma.net/click/acglnh/6gpoet/i6oqf1b)
Raise a new request by clicking the red button on the right of the page.=C2=
=A0Simply complete the online form with details of your query, and then cli=
ck on the 'Raise Support Ticket' button.=C2=A0 We aim to get back to you by=
the end of the next working day at the latest.=C2=A0
(https://t.e2ma.net/click/acglnh/6gpoet/yypqf1b)
Flash Programming
Keeping your control panel up to date is key for future development, suppor=
ting all the latest devices, features and changes.
You can obtain the latest hex files from the Advanced360 portal.=C2=A0
The software used to update your control panel is the PC-NET-014 flash prog=
ramming tool which is available to download. Open the software, select desi=
gnated hex file matching the control panel and follow the PC screen prompts=
until the process is complete.=C2=A0
For more information, download our handy application note (https://t.e2ma.n=
et/click/acglnh/6gpoet/erqqf1b).
If you'd like to attend a training course, you can view the dates (https://=
t.e2ma.net/click/acglnh/6gpoet/ujrqf1b) for our next courses on the website=
.=C2=A0 Please note that training is offered on a first come, first served =
basis.
Lockdown Programming for MxPro
We've produced a full guide to lockdown configuration and class change.=C2=
=A0 If you haven't already done so, you can Request lockdown note (mailto:m=
arketing@advancedco.com?subject=3DLockdown%20programming).
Lockdown Programming Request (mailto:marketing@advancedco.com)
Dates for your diary - come and see us at an upcoming exhibition:
We're exhibiting at the following upcoming events.=C2=A0 If you're attendin=
g, drop by and see us!
Fire India (https://t.e2ma.net/click/acglnh/6gpoet/acsqf1b) - 22-23 Novembe=
r, Hyderabad
Fire & Security CPD seminars (https://t.e2ma.net/click/acglnh/6gpoet/q4sqf1=
b) - 27 November, Liverpool
(Direct Contact Exhibitions)
Intersec (https://t.e2ma.net/click/acglnh/6gpoet/6wtqf1b) - 20-22 January 2=
019, Dubai
We hope to see you there.
The Bridges, Balliol Business Park | Newcastle upon Tyne, NE12 8EW United =
Kingdom
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px" width=3D"100%"> <tbody><tr> <td style=3D"padding-bottom:5px"></td> </tr=
> <tr> <td class=3D"e2ma-wrapper" style=3D"padding-right: 5px;padding-botto=
m: 5px;padding-left: 5px" valign=3D"top"> <table border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" w=
idth=3D"100%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 0 0 =
0 0;background-color: transparent" valign=3D"top"> <table border=3D"0" cell=
padding=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: =
12px"> <tbody><tr><td valign=3D"top"><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px"><tbody><=
tr> <td class=3D"e2ma-image-td" style=3D"text-align: center; padding: 10px =
10px 10px 10px; " valign=3D"top"> <a href=3D"https://t.e2ma.net/click/acgln=
h/6gpoet/ef5pf1b" style=3D"font-weight: normal;font-weight: normal;color: #=
333;text-decoration: underline" target=3D"_blank"> <img alt=3D"Advanced's n=
ew HQ" border=3D"0" height=3D"294" src=3D"http://d31hzlhk6di2h5.cloudfront.=
net/20181101/13/27/fd/2f/c029a9501d93bd1848a7427a_1220x588.jpg" style=3D"di=
splay: block" width=3D"610"/> </a> </td> </tr></tbody></table></td></tr> </=
tbody></table> </td> </tr> </tbody></table> </td> </tr> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_kwiwfqfa" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td class=3D"e2ma-wrapper e2ma-image-td" st=
yle=3D"padding-right: 0;padding-bottom: 0;padding-left: 0;font-size: 12px;l=
ine-height: 1.5" valign=3D"top"> <table border=3D"0" cellpadding=3D"0" cell=
spacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" width=3D"100=
%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 14px;background=
-color: transparent" valign=3D"top"> <div class=3D"e2ma-content-block">
<div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px;font-=
size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, Helveti=
ca, sans-serif;font-size: 13px;color: #333"><strong><span class=3D"e2ma-sty=
le" style=3D"font-size: 14px">We've moved to new state-of-the-art headquart=
ers</span></strong> <span class=3D"e2ma-style" style=3D"font-size: 14px"><s=
trong>in Newcastle upon Tyne</strong></span><br/>
<span class=3D"e2ma-style" style=3D"font-size: 12px"><br/>
Our relocation from four sites in Cramlington, Northumberland to one 48,000=
sq. ft. base in Balliol Business Park, Newcastle, marks the start of an im=
portant new phase in our growth. </span>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style=
" style=3D"font-size: 12px">The new headquarters will deliver the infrastru=
cture and space we need and make an enormous difference to our operations -=
bringing our office and operations staff under one roof, improving efficie=
ncy and supporting the technology we need to manage a manufacturing, R&=
D and commercial network across five continents. =C2=A0</span>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style=
" style=3D"font-size: 12px">Included in the new headquarters is a fantastic=
new training facility - if you're a distributor, you can come and see for =
yourself when you <a data-name=3D"Training dates - new building link" data-=
type=3D"url" href=3D"https://t.e2ma.net/click/acglnh/6gpoet/u75pf1b" style=
=3D"font-weight: normal;font-weight: normal;color: #333;text-decoration: un=
derline" title=3D"Training dates">book a training course</a>.=C2=A0 Trainin=
g is available on a first come, first served basis. =C2=A0</span>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><b><span class=3D"e2ma-st=
yle" style=3D"color: rgb(208, 9, 16)">Our new address is:</span></b><br/>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><b>The Bridges, Balliol B=
usiness Park, Newcastle upon Tyne NE12 8EW<br/>
Telephone: +44 (0)845 894 7000 </b>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style=
" style=3D"color: rgb(35, 35, 35)"><span class=3D"e2ma-style" style=3D"font=
-size: 12px"><a data-name=3D"Link to Locations page on website" data-type=
=3D"url" href=3D"https://t.e2ma.net/click/acglnh/6gpoet/a06pf1b" style=3D"f=
ont-weight: normal;font-weight: normal;color: #333;text-decoration: underli=
ne" title=3D"Visit website">Find us here</a>.=C2=A0 Please note that our ol=
d phone number will remain active for the next 6 months. =C2=A0</span></spa=
n> </div></div>
</td> </tr> </tbody></table> </td> </tr> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_ajhekyrf" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td style=3D"padding-bottom:5px"></td> </tr=
> <tr> <td class=3D"e2ma-wrapper" style=3D"padding-right: 5px;padding-botto=
m: 5px;padding-left: 5px" valign=3D"top"> <table border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" w=
idth=3D"100%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 0 0 =
0 0;background-color: transparent" valign=3D"top"> <table border=3D"0" cell=
padding=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: =
12px"> <tbody><tr><td valign=3D"top"><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px"><tbody><=
tr> <td class=3D"e2ma-image-td" style=3D"text-align: center; padding: 10px =
10px 10px 10px; " valign=3D"top"> <img alt=3D"" border=3D"0" height=3D"56" =
src=3D"http://d31hzlhk6di2h5.cloudfront.net/20181101/b9/1a/65/ae/bc480d5df5=
25535df5a18f5b_1220x112.jpg" style=3D"display: block" width=3D"610"/> </td>=
</tr></tbody></table></td></tr> </tbody></table> </td> </tr> </tbody></tab=
le> </td> </tr> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_snbnekei" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td style=3D"padding-bottom:5px"></td> </tr=
> <tr> <td class=3D"e2ma-wrapper" style=3D"padding-right: 5px;padding-botto=
m: 5px;padding-left: 5px" valign=3D"top"> <table border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" w=
idth=3D"100%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 0 0 =
0 0;background-color: transparent" valign=3D"top"> <table border=3D"0" cell=
padding=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: =
12px"> <tbody><tr><td valign=3D"top"><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px"><tbody><=
tr> <td class=3D"e2ma-image-td" style=3D"text-align: center; padding: 10px =
5px 10px 41px; " valign=3D"top"> <a href=3D"https://t.e2ma.net/click/acglnh=
/6gpoet/qs7pf1b" style=3D"font-weight: normal;font-weight: normal;color: #3=
33;text-decoration: underline" target=3D"_blank"> <img alt=3D"Advanced360" =
border=3D"0" height=3D"120" src=3D"http://d31hzlhk6di2h5.cloudfront.net/201=
81101/77/3b/1e/10/b9b37e2094383c2c0f8283f0_478x240.png" style=3D"display: b=
lock" width=3D"239"/> </a> </td> <td class=3D"e2ma-image-td" style=3D"text-=
align: center; padding: 10px 41px 10px 5px; " valign=3D"top"> <a href=3D"ht=
tps://t.e2ma.net/click/acglnh/6gpoet/6k8pf1b" style=3D"font-weight: normal;=
font-weight: normal;color: #333;text-decoration: underline" target=3D"_blan=
k"> <img alt=3D"Advanced360" border=3D"0" height=3D"120" src=3D"http://d31h=
zlhk6di2h5.cloudfront.net/20181101/09/28/cc/b0/a5e83fb744c0f7eb044ee174_598=
x240.jpg" style=3D"display: block" width=3D"299"/> </a> </td> </tr></tbody>=
</table></td></tr> </tbody></table> </td> </tr> </tbody></table> </td> </tr=
> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_gjlofhtv" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td class=3D"e2ma-wrapper e2ma-image-td" st=
yle=3D"padding-right: 0;padding-bottom: 0;padding-left: 0;font-size: 12px;l=
ine-height: 1.5" valign=3D"top"> <table border=3D"0" cellpadding=3D"0" cell=
spacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" width=3D"100=
%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 15px;background=
-color: transparent" valign=3D"top"> <div class=3D"e2ma-content-block"> <di=
v class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px;font-siz=
e: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, Helvetica,=
sans-serif;font-size: 13px;color: #333;line-height: 21px"><span class=3D"e=
2ma-style" style=3D"font-size: 14px"><strong>How to get support</strong></s=
pan></div><h1 style=3D"display: block;font-size: 30px;font-weight: bold;mar=
gin: 0;line-height: 1.3;margin: 0;padding: 0;border: 0;font-size: 100%;font=
: inherit;vertical-align: baseline;font-family: Arial, Helvetica, sans-seri=
f;font-size: 26px;font-weight: normal;color: #333;line-height: 18px"><span =
class=3D"e2ma-style" style=3D"font-size: 12px">To raise a support request o=
n the Advanced360 portal, simply click on the Open/View Support Tickets til=
e on the <a data-name=3D"Advanced360 home screen" data-type=3D"url" href=3D=
"https://t.e2ma.net/click/acglnh/6gpoet/md9pf1b" style=3D"font-weight: norm=
al;font-weight: normal;color: #333;text-decoration: underline" title=3D"Adv=
anced360 portal">home screen</a>.=C2=A0 You'll be directed to a page where =
you can see any open support tickets you've already raised. =C2=A0</span></=
h1> </div>
</td> </tr> </tbody></table> </td> </tr> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_uviqqihs" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td style=3D"padding-bottom:5px"></td> </tr=
> <tr> <td class=3D"e2ma-wrapper" style=3D"padding-right: 5px;padding-botto=
m: 5px;padding-left: 5px" valign=3D"top"> <table border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" w=
idth=3D"100%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 0 0 =
0 0;background-color: transparent" valign=3D"top"> <table border=3D"0" cell=
padding=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: =
12px"> <tbody><tr><td valign=3D"top"><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px"><tbody><=
tr> <td class=3D"e2ma-image-td" style=3D"text-align: center; padding: 10px =
10px 10px 10px; " valign=3D"top"> <a href=3D"https://t.e2ma.net/click/acgln=
h/6gpoet/259pf1b" style=3D"font-weight: normal;font-weight: normal;color: #=
333;text-decoration: underline" target=3D"_blank"> <img alt=3D"Advanced360 =
portal" border=3D"0" height=3D"284" src=3D"http://d31hzlhk6di2h5.cloudfront=
.net/20181101/bb/51/64/a4/48df7e7939cce31906262908_1220x568.png" style=3D"d=
isplay: block" width=3D"610"/> </a> </td> </tr></tbody></table></td></tr> <=
/tbody></table> </td> </tr> </tbody></table> </td> </tr> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_rmcipjef" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td class=3D"e2ma-wrapper e2ma-image-td" st=
yle=3D"padding-right: 0;padding-bottom: 0;padding-left: 0;font-size: 12px;l=
ine-height: 1.5" valign=3D"top"> <table border=3D"0" cellpadding=3D"0" cell=
spacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" width=3D"100=
%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 13px;background=
-color: transparent" valign=3D"top"> <div class=3D"e2ma-content-block"> <di=
v class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px;font-siz=
e: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, Helvetica,=
sans-serif;font-size: 13px;color: #333;line-height: 18px"><span class=3D"e=
2ma-style" style=3D"color: rgb(51, 51, 51); font-size: 12px">Raise a new re=
quest by clicking the red button on the right of the page.=C2=A0Simply comp=
lete the online form with details of your query, and then click on the 'Rai=
se Support Ticket' button.=C2=A0 We aim to get back to you by the end of th=
e next working day at the latest.=C2=A0</span> </div></div>
</td> </tr> </tbody></table> </td> </tr> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_wlxmvyza" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td style=3D"padding-bottom:5px"></td> </tr=
> <tr> <td class=3D"e2ma-wrapper" style=3D"padding-right: 5px;padding-botto=
m: 5px;padding-left: 5px" valign=3D"top"> <table border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" w=
idth=3D"100%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 0 0 =
0 0;background-color: transparent" valign=3D"top"> <table border=3D"0" cell=
padding=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: =
12px"> <tbody><tr><td valign=3D"top"><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px"><tbody><=
tr> <td class=3D"e2ma-image-td" style=3D"text-align: center; padding: 10px =
10px 10px 10px; " valign=3D"top"> <a href=3D"https://t.e2ma.net/click/acgln=
h/6gpoet/iyaqf1b" style=3D"font-weight: normal;font-weight: normal;color: #=
333;text-decoration: underline" target=3D"_blank"> <img alt=3D"Advanced360 =
portal" border=3D"0" height=3D"529" src=3D"http://d31hzlhk6di2h5.cloudfront=
.net/20181101/1c/37/b2/32/efb2751f50bd091afcfca9ee_1220x1058.png" style=3D"=
display: block" width=3D"610"/> </a> </td> </tr></tbody></table></td></tr> =
</tbody></table> </td> </tr> </tbody></table> </td> </tr> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_yinrsoqr" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td style=3D"padding-bottom:5px"></td> </tr=
> <tr> <td class=3D"e2ma-wrapper" style=3D"padding-right: 5px;padding-botto=
m: 5px;padding-left: 5px" valign=3D"top"> <table border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" w=
idth=3D"100%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 0 0 =
0 0;background-color: transparent" valign=3D"top"> <table border=3D"0" cell=
padding=3D"0" cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: =
12px"> <tbody><tr><td valign=3D"top"><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px"><tbody><=
tr> <td class=3D"e2ma-image-td" style=3D"text-align: center; padding: 10px =
10px 10px 10px; " valign=3D"top"> <img alt=3D"" border=3D"0" height=3D"56" =
src=3D"http://d31hzlhk6di2h5.cloudfront.net/20181101/d7/f1/cd/9c/2c49944ef7=
c9931643ddecc3_1220x112.jpg" style=3D"display: block" width=3D"610"/> </td>=
</tr></tbody></table></td></tr> </tbody></table> </td> </tr> </tbody></tab=
le> </td> </tr> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_yhgvzlby" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td class=3D"e2ma-wrapper e2ma-image-td" st=
yle=3D"padding-right: 0;padding-bottom: 0;padding-left: 0;font-size: 12px;l=
ine-height: 1.5" valign=3D"top"> <table border=3D"0" cellpadding=3D"0" cell=
spacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" width=3D"100=
%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 12px;background=
-color: transparent" valign=3D"top"> <div class=3D"e2ma-content-block">
<div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px;font-=
size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, Helveti=
ca, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style" styl=
e=3D"font-size: 14px"><strong>Flash Programming</strong></span><br/>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style=
" style=3D"font-size: 12px">Keeping your control panel up to date is key fo=
r future development, supporting all the latest devices, features and chang=
es.</span>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style=
" style=3D"font-size: 12px">You can obtain the latest hex files from the Ad=
vanced360 portal.=C2=A0 </span>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style=
" style=3D"font-size: 12px">The software used to update your control panel =
is the PC-NET-014 flash programming tool which is available to download. Op=
en the software, select designated hex file matching the control panel and =
follow the PC screen prompts until the process is complete.=C2=A0 </span>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style=
" style=3D"font-size: 12px">For more information, <strong>download our hand=
y <a data-document=3D"229958993" data-name=3D"Flash programming note" data-=
type=3D"documents" href=3D"https://t.e2ma.net/click/acglnh/6gpoet/yqbqf1b" =
style=3D"font-weight: normal;font-weight: normal;color: #333;text-decoratio=
n: underline;font-weight: inherit" title=3D"Download">application note</a><=
/strong>.</span>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
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" style=3D"font-size: 12px">If you'd like to attend a training course, you =
can <a data-name=3D"Training dates" data-type=3D"url" href=3D"https://t.e2m=
a.net/click/acglnh/6gpoet/ejcqf1b" style=3D"font-weight: normal;font-weight=
: normal;color: #333;text-decoration: underline" title=3D"Training dates">v=
iew the dates</a> for our next courses on the website.=C2=A0 Please note th=
at training is offered on a first come, first served basis.</span> </div></=
div>
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x;padding-left: 10px" valign=3D"top">
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<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
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px" width=3D"100%"> <tbody><tr> <td class=3D"e2ma-wrapper e2ma-image-td" st=
yle=3D"padding-right: 0;padding-bottom: 0;padding-left: 0;font-size: 12px;l=
ine-height: 1.5" valign=3D"top"> <table border=3D"0" cellpadding=3D"0" cell=
spacing=3D"0" style=3D"font-family: Helvetica;font-size: 12px" width=3D"100=
%"> <tbody><tr> <td class=3D"e2ma-holder" style=3D"padding: 12px;background=
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<div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px;font-=
size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, Helveti=
ca, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style" styl=
e=3D"font-size: 14px"><strong>Lockdown Programming for MxPro</strong></span>
</div><div class=3D"e2ma-p-div" style=3D"display: block;margin-bottom: 10px=
;font-size: 12px;line-height: 1.5;font-weight: normal;font-family: Arial, H=
elvetica, sans-serif;font-size: 13px;color: #333"><span class=3D"e2ma-style=
" style=3D"font-size: 12px">We've produced a full guide to lockdown configu=
ration and class change.=C2=A0 If you haven't already done so, you can <a d=
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ting@advancedco.com?subject=3DLockdown%20programming" style=3D"font-weight:=
normal;font-weight: normal;color: #333;text-decoration: underline" title=
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x"> <a href=3D"mailto:marketing@advancedco.com" style=3D"font-weight: norma=
l;font-weight: normal;color: #333;text-decoration: underline; font-size: 16=
px; font-family: Arial; color: #ffffff; text-align: center; text-decoration=
: none; border-radius: 6px; -webkit-border-radius: 6px; -moz-border-radius:=
6px; background-color: #d00910; font-style: normal; font-weight: normal; d=
isplay: block; border: 1px solid; border-color: #d00910; padding: 12px 18px=
; mso-line-height-rule: exactly; line-height:110% ">Lockdown Programming Re=
quest</a> </td> </tr> </tbody></table></td> </tr> </tbody></table> </td> </=
tr> </tbody></table>
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12px"> <tbody><tr><td valign=3D"top"><table border=3D"0" cellpadding=3D"0" =
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10px 10px 10px; " valign=3D"top"> <img alt=3D"" border=3D"0" height=3D"56" =
src=3D"http://d31hzlhk6di2h5.cloudfront.net/20181101/96/a3/d9/92/1f182d471d=
094a2b2d383b2e_1220x112.jpg" style=3D"display: block" width=3D"610"/> </td>=
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le> </td> </tr> </tbody></table>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"e2ma-block=
-outer" id=3D"block_agdorkqk" style=3D"font-family: Helvetica;font-size: 12=
px" width=3D"100%"> <tbody><tr> <td class=3D"e2ma-wrapper" style=3D"padding=
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e=3D"padding: 5px;background-color: transparent" valign=3D"top"> <table ali=
gn=3D"left" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"font-=
family: Helvetica;font-size: 12px" width=3D"1%"> <tbody><tr> <td style=3D" =
padding: 20px 20px 20px 20px; " valign=3D"top" width=3D"1%"> <div align=3D"=
center" style=3D"mso-table-lspace:0;mso-table-rspace:9"> <img alt=3D"" bord=
er=3D"0" height=3D"227" src=3D"http://d31hzlhk6di2h5.cloudfront.net/2018110=
1/e8/34/95/ff/13ae423548d399c556a7ed94_500x454.png" style=3D"display: block=
" width=3D"250"/> </div>
</td> </tr> </tbody></table> <div class=3D"e2ma-combo-content e2ma-content-=
block" style=3D"font-size: 12px;line-height: 1.5"> <div class=3D"e2ma-p-div=
" style=3D"display: block;margin-bottom: 10px;font-size: 12px;line-height: =
1.5;font-weight: normal;font-family: Arial, Helvetica, sans-serif;font-size=
: 13px;color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 13p=
x;color: #333;line-height: 18px"><strong><span class=3D"e2ma-style" style=
=3D"font-size: 14px">Dates for your diary - come and see us at an upcoming =
exhibition:</span></strong><br/>
<br/>
<span class=3D"e2ma-style" style=3D"font-size: 12px">We're exhibiting at th=
e following upcoming events.=C2=A0 If you're attending, drop by and see us!=
</span><span class=3D"e2ma-style" style=3D"font-size: 12px"><br/>
</span><span class=3D"e2ma-style" style=3D"font-size: 12px"><br/>
<a data-name=3D"Fire India" data-type=3D"url" href=3D"https://t.e2ma.net/cl=
ick/acglnh/6gpoet/ubdqf1b" style=3D"font-weight: normal;font-weight: normal=
;color: #333;text-decoration: underline" title=3D"Fire India">Fire India</a=
> - 22-23 November, Hyderabad</span></div><div class=3D"e2ma-p-div" style=
=3D"display: block;margin-bottom: 10px;font-size: 12px;line-height: 1.5;fon=
t-weight: normal;font-family: Arial, Helvetica, sans-serif;font-size: 13px;=
color: #333;font-family: Arial, Helvetica, sans-serif;font-size: 13px;color=
: #333;line-height: 18px"><span class=3D"e2ma-style" style=3D"font-size: 12=
px"><a data-name=3D"Fire & Security" data-type=3D"url" href=3D"https://=
t.e2ma.net/click/acglnh/6gpoet/a4dqf1b" style=3D"font-weight: normal;font-w=
eight: normal;color: #333;text-decoration: underline" title=3D"CPD seminars=
">Fire & Security CPD seminars </a>- 27 November, Liverpool <br/>
(Direct Contact Exhibitions)</span></div><div class=3D"e2ma-p-div" style=3D=
"display: block;margin-bottom: 10px;font-size: 12px;line-height: 1.5;font-w=
eight: normal;font-family: Arial, Helvetica, sans-serif;font-size: 13px;col=
or: #333;font-family: Arial, Helvetica, sans-serif;font-size: 13px;color: #=
333;line-height: 18px"><span class=3D"e2ma-style" style=3D"font-size: 12px"=
><a data-name=3D"Intersec" data-type=3D"url" href=3D"https://t.e2ma.net/cli=
ck/acglnh/6gpoet/qweqf1b" style=3D"font-weight: normal;font-weight: normal;=
color: #333;text-decoration: underline" title=3D"Intersec">Intersec</a> - 2=
0-22 January 2019, Dubai<br/>
<br/>
We hope to see you there.</span><br/>
<br/>
</div></div>
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