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From: "Lisa Brown" <lisa@oxfordhardware.co.uk>
To: "Shaun Hart" <info@ack.uk.com>
Date: 28 Feb 2020 15:53:26 +0100
Subject: Delivery charge price increase-Oxford Hardware Ltd
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Content preview: Oxford Hardware Ltd, Burland House, Oxhill, Warwick CV35 0RD
Telephone: 01295 680068 Fax: 01295 688123 Email: sales@oxfordhardware.co.uk
mailto:sales@oxfordhardware.co.uk Website: http://www.oxfordhar [...]
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Oxford Hardware Ltd,
Burland House, Oxhill,
Warwick
CV35 0RD
Telephone: 01295 680068
Fax: 01295 688123
Email: sales@oxfordhardware.co.uk mailto:sales@oxfordhardware.co.uk
Website: http://www.oxfordhardware.co.uk/
Twitter: @oxfordhardware
MODEST INCREASE IN STANDARD CARRIAGE CHARGE
Dear Customer
It is extraordinary to believe but our standard carriage charge of £9.95 was set up in 2007 and has been unchanged since then! Needless to say, carriage costs have increased over the last 13 years. So with great regret we must now advise that the charge will be going up to £10.95 with effect from 2 nd March.
This £10.95 cost covers the vast majority of deliveries whatever the weight and is still substantially cheaper than nearly all of our competitors.
(There is no change to some Kason deliveries on very low margin products that will continue to attract carriage charged at cost as before).
Pallet charges have also gone up a bit as our existing carrier has sadly gone into liquidation and the new carrier rates are higher.
I hope you will agree though that Oxford Hardware continues to offer the most competitive products in the market alongside our experienced and friendly customer service. The current average length of service of our sales team is 9 years which counts for a lot!
Yours sincerely,
THE OXFORD HARDWARE SALES TEAM
Roger Spence, Ray Hobrow, George Bousfield, Andrea Creagh, Claire Pearce, Matt Jones
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