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Date: Thu, 5 Mar 2020 15:57:09 +0000
From: <Claims@ers.com>
To: <info@ach.uk.com>
CC: <kelly@ack.uk.com>
Message-ID: <2086821806.3967.1583423829056.JavaMail.tomcat@EREIICAPV15>
Subject: Claim Number: ICE2019/01489475 ref 020919/RA
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Content preview: Dear Kelly, We confirm that our investigators has made context
with Mr Best and he has agreed to provide a statement at 4.30pm on the 12/03/2020.
We will update you further at the very earliest opportunity.
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<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html;charset=
=3DUTF-8"></head><body><style>p{margin:0px;}</style><div style=3D"font-fami=
ly: Calibri; font-size: 13px; font-weight: normal;">Dear Kelly,</div><div s=
tyle=3D"font-family: Calibri; font-size: 13px; font-weight: normal;"><br></=
div><div style=3D"font-family: Calibri; font-size: 13px; font-weight: norma=
l;">We confirm that our investigators has made context with Mr Best and he =
has agreed to provide a statement at 4.30pm on the 12/03/2020.</div><div st=
yle=3D"font-family: Calibri; font-size: 13px; font-weight: normal;"><br></d=
iv><div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal=
;">We will update you further at the very earliest opportunity.</div><div s=
tyle=3D"font-family: Calibri; font-size: 13px; font-weight: normal;"><br></=
div><div style=3D"font-family: Calibri; font-size: 13px; font-weight: norma=
l;"><br></div><div style=3D"font-family: Calibri; font-size: 13px; font-wei=
ght: normal;">Kind regards <br><br><br><br><br><strong>Alison Francis </str=
ong><br><br><br><img src=3D"https://www.ers.com/assets/img/icons-and-badges=
/specialist_380x150.png" border=3D"0"><br><br><b>ERS Claims Limited</b><br>=
PO Box 3753<br>Royal Wootton Bassett<br>Swindon<br>SN4 4DA</div><br><br><hr=
><br><b>From: </b>Claims@ers.com<br><b>Sent: </b>Wed, 19 February 2020 16:2=
6:03<br><b>To: </b>info@ach.uk.com<br><b>Subject: </b>Claim Number: ICE2019=
/01489475 ref 020919/RA<br><br><hr><br><style>p{margin:0px;}</style>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
Dear Sir/Madam
<br>
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
<br>
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
We note your recent email highlighting 2 areas of similar damage displayin=
g on both vehicles.
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
<br>
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
However you have not highlighted the damage that is not consistent on both=
vehicles - examples :-
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
<br>
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
1. On the right side of the number plate - image supplied at scene has num=
erus deep stone chip dents - this is not evident on our clients vehicle
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
2. On our clients vehicle at the edge of the number plate there is clear e=
vidence of some pain overrun - which is not evident on the vehicle at the s=
cene
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
3. On our clients vehicle there is a clear scrape to the lower grill which=
again is not evidenced on your vehicle
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
4. The item hanging from the interior window differs in both images.
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
<br>
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
We await your comments regarding the above.
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
<br>
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
Please confirm how the details were exchanged at the scene - ie verbally o=
r written down - please confirm if the name/address/contact number for Wesl=
ey were all obtained from the scene.
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
<br>
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
We are still making further enquiries in this matter and will revert back =
to you shortly.
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
<br>
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
Kind regards
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
<br>
</div>
<div style=3D"font-family: Calibri; font-size: 13px; font-weight: normal;">
Alison
<br>
<br>
<br>
<br>
<b>Alison Francis</b>
<br>Telephone: 03301 235 854 - Ext. 1717
<br>
<br>
<img src=3D"https://www.ers.com/assets/img/icons-and-badges/specialist_380=
x150.png" border=3D"0">
<br>
<br>
<b>ERS Claims Limited</b>
<br>PO Box 3753
<br>Royal Wootton Bassett
<br>Swindon
<br>SN4 4DA
</div>
<br>
<br>
<br>
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